Visionary Integration Professionals (VIP) provides industry-leading management consulting, system integration, and technology deployment solutions. VIP helps its clients strengthen mission outcomes by combining deep industry specialization, agility to adapt as needed, and an unwavering commitment to client satisfaction. VIP brings expertise in how to deploy systems that align people, processes, and technology to accelerate strategic change and to deliver business results in partnership with its clients. Since 1996, VIP has worked with over 1,200 public sector and commercial clients. For more information, visit https://trustvip.com.

Join VIP: A strategic approach to accelerate your career! This will be a hybrid position in Jefferson City, MO with onsite required for major milestones and working sessions.

Role overview:
Lead training strategy and execution for a statewide HCBS case management system serving a large user community across internal staff, providers, and public/portal users. Build training materials and delivery plans aligned with Agile releases and phased implementation, including Phase 2 billing/claims workflows.

Key responsibilities:

• Develop and maintain a role-based Training Plan aligned to UAT and phased go-lives

• Create training curricula, instructor guides, learner guides, simulations, and job aids

• Create billing/claims training scenarios and troubleshooting guides aligned to provider and state roles

• Coordinate training environment needs and keep content current with sprint/release changes

• Deliver training sessions and manage train-the-trainer approach for scaling

• Support go-live readiness and early-life support (hypercare enablement)

Minimum qualifications:

• 5+ years implementing/training on systems of similar scope/size

• Demonstrated success leading enterprise training programs with measurable outcomes

• Working knowledge of billing/claims workflows sufficient to train providers and state users accurately